Employer's guide to handling difficult employees

July 30, 2007

European stocks extend losses (AFP) (Employee Termination)

Handling difficult employees? Here's what you must do before they destroy your business.

A trader at the Frankfurt Stock Exchange in March 2007. Europe's main stock markets fell further following last week's tumble and amid takeover activity for the banking and chemicals sectors straddling London and Amsterdam.(AFP/DDP/File/Katja Lenz)AFP - Europe's main stock markets fell further on Monday following last week's tumble and amid takeover activity for the banking and chemicals sectors straddling London and Amsterdam.



Not only does it lower your chance of a wrongful layoff suit, but it sends a message to your good workers you won't separate them on a whim. Your tone in a oral notice should be "helpful" not "threatening." For example, you should say, "With these corrective actions, I'm sure your performance will increase." This is better than, "If you don't make these corrections in your behavior, you'll force me to evaluate your 'fit' with the firm.". You can dismiss an employee after engaging in insubordination just one time, but you must be sure to complete a thorough examination proving your case before firing the worker. At times in the exit interview, the worker will inform you about some potentially unlawful conduct by the business. Sacking personnel is an unpleasant, but necessary task for managers. Or, if you can't layoff for political reasons or the potential cost is too high, find an alternative to separation you can live with. Thus, it is important for small business owners to accept the realities of handling difficult people, and learn how to manage difficult employees to overcome conflict at work. Generally this employee thinks she has an "in" with your supervisor, and your supervisor will stop this separation as soon as he hears about it. Meet with Personnel Individually: Understand that some workforce will find the layoff more difficult to accept. Regardless of how eloquent or how "right" you're, the administrator will likely grant unemployment compensation to the ex-worker once she receives your questionnaire.

Yesterday, I heard you speaking roughly with your co-employee, Jeannie Heath. So, once you have the perfect memorandum, you can easily create an airtight document every time you should let a jobholder go. Offer alternate ways of acting so your employee may learn how you'd prefer he or she handle similar situation going forward. Third, when a worker resigns, you should ask him write a resignation letter to you giving the reason he's leaving the business. Unquestionably business can't come to a screeching halt because one individual must be let go. Remind her of the dates for the exit interview and separation contract when you're offering these.

Permalink • Print
Handling difficult employees? Here's what you must do before they destroy your business.